Retention Tips for Lash Artists

Retention Tips for Lash Artists

We have all had that dreaded message or call from a client telling us her eyelash extensions are falling out quicker than usual. Clients and lash technicians are quick to blame the adhesive or the lash artists process. However, there are many factors to consider when analysing the WHY when it comes to lash retention. Nine times out of ten the adhesive is not to blame. Many factors need to be considered, such as the clients aftercare routine, seasonal lash shedding and much much more. Below are some tips for you to consider to ensure the best retention for your eyelash extensions. 

Fresh Adhesive

Make sure your adhesive is always fresh. Understand that the moment you open your bottle of adhesive it slowly begins to degrade. Each and every time you open your adhesive moisture is getting inside, which weakens your adhesives strength. Dramatic Lashes recommend changing your adhesive every 3-5 weeks to ensure it's always at its best strength.

Rose Diamond Clear Pro Adhesive

Replace your adhesive

How quickly you need to replace your glue depends on a few factors like how often you open your bottle and how it is stored. Look for signs that your adhesive needs replacing. If your adhesive thickens or looks stringy or changes consistency please open a new bottle. I date my bottles just to make sure they are always fresh.

Shake and Burp your adhesive

Shake your adhesive with a glue pin in and quickly wipe off the excess adhesive on the nozzle with lint free wipes. Try burping the bottle to squeeze out any excess air before wiping.


eyelash extension adhesive with glue pineyelash extension adhesive with lint free wipe
Adhesive Pin and lint free wipes


**Remember to always keep a spare Adhesive Nozzle and cap incase your adhesive nozzle breaks or gets clogged.

Spare Nozzles and nozzle lifter

Adhesive Storage

Always ensure your adhesive is stored correctly.

We advise storing opened bottles of adhesive upright with the lid on tight in a small airtight container with an oxygen absorber (Silica Sachet) to prevent moisture build-up. Even though the cap may be on tight moisture can still find its way inside.

Do not store opened bottles of lash adhesive in the fridge. Each time you take your lash adhesive out of the fridge condensation builds up on the inside of the bottle from the sudden temperature fluctuations, degrading your adhesive much faster.

UNOPENED bottles of adhesive can be safely stored in the fridge, however make sure you take your adhesive out of the fridge, to stand at room temperature, for 2 hours before using it. We recommend storing unopened bottles of lash adhesive in the fridge for no longer than 90 days for optimum freshness.

eyelash extension adhesive storage
Adhesive storage container

Optimal Humidity

The cyanoacrylate in adhesives is sensitive to the humidity of your work space. It will function differently depending on the amount of moisture in the air. More moisture in the air means a faster cure time. Working in a suitable temperature and humidity range for the adhesive that you're using is so important. ALL adhesives on the market currently have an "ideal working range" which is determined mostly by humidity and temp. Most adhesives work best in the 19 – 24 degrees Celsius range.

Try purchasing a hygrometer to measure your room temp and humidity.

eyelash extensions hygrometer

Adhesive dip

Too much adhesive when dipping your extension can cause retention issues. It can cause a less flexible bond, feel thick and uncomfortable and not cure as strongly. With Cyanoacrylates less product actually gives a stronger bond.

Isolate before you dip

Eyelash adhesives generally dry very quickly. If you don’t isolate the natural lash before you dip the extension into the adhesive, it will start to cure before you have time to apply it. Always isolate, dip and then apply. You can isolate lashes with ease with straight or angled tweezers. Try our isolation tweezers which prevent wrist strain.

Angled isolation tweezers

Don’t Swipe the extension

DON’T DRAG OR DAB When applying glue to the extensions it's important to dip 1-3mm of the base of the lash into the adhesive. Once dipped, you should avoid dragging or dabbing the extension on the eye-pad, as this may create an uneven distribution of adhesive, which may then ultimately weaken the bond.

Your own lashing speed

Take a close look at how quickly you lash. Your adhesive begins curing the moment you pull the extension out of the glue dot after dipping. If you're working with an adhesive that dries in 1 second but you take 2 seconds to place, you'll find lashes popping off as you brush through or (even worse) falling off soon after your client leaves your studio. Find an adhesive with the correct dry time for you. Remember that higher humidity equals faster dry time. You may need to switch to a slower drying adhesive in warmer weather.

Shock Curing

Nano-misting is a must, but only if you do it right. Wait at least 2 minutes after placing the last lash before you mist to speed up the curing process. ⁠The key to avoiding poor retention is not overdoing it. It may seem an extra mist would be proactive; however, adding TOO much water TOO soon can actually have the reverse effect by shock-curing your adhesive. Shock-curing hardens your adhesive prematurely, creating a hard shell that doesn't let moisture cure the adhesive underneath, ultimately giving you a weaker bond.⁠

How to avoid this? Keep it quick and simple! Mist for a max of 10 seconds at least 20cm from your client's face.


Lash Mister

Time the delivery of your adhesive

Timing your adhesive delivery is surprisingly important. During warmer months, upgrade to express shipping so your package won't be stuck in transit for days. Watch the tracking and arrange to be home or at your studio so it doesn't sit in the mailbox for a long time. ⁠ 

Pro tip: stock up on adhesives in the spring BEFORE it gets super hot and order earlier in the week so it won't be held up in transit over the weekend.


Preparation is so important. No mascara, eyeliner, moisturiser or oily based products can be present on the lashes before application. Extensions won't stick to dirty lashes. Make sure your clients' lashes are squeaky clean BEFORE you start lashing.

A great tip is to cleanse your clients lashes with eyelash shampoo and rinse super well with WARM water and then dry off with a lash fan. Warm water opens the lash hair cuticle and helps the extension attach to the natural lash with ease. (perfect for longer retention)

Personally, I feel if  this cleansing step is performed well then there is no need for primer unless your client has super oily lashes. Primer can dry out your clients lashes making them brittle and harder for the extensions to adhere.


Don’t prep with Saline as salt and Cyanoacrylate are not friends. The salt dehydrates the hair making the natural lashes feel dry and brittle and more likely to pop off. You will know if a client has been crying by the dry, stiff feeling of the extensions. These saline-coated lashes typically fall off easily.

Watery Eyes

Similarly if your clients eyes water a lot during application this may effect retention due to shock curing. Check the clients’ eyes are fully closed and that no eye-pad has lifted into the eye then dry the tears before continuing lashing. Sometimes your clients eyes can be sensitive to light so I suggest cutting a piece of micro foam tape and placing over the eyelid to block out the light. Alternatively you can use a lint free wipe to dry away any tears and fan the lashes throughout the procedure.

eyelash extension micropore tape


Check your bases

Examine the angle, at which you are placing extensions, they should be placed perfectly parallel to the natural lash and NOT at an angle. Extensions that aren't fully adhered at the base will NOT have a long-lasting bond or may catch on something if slightly lifting.

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1 comment

This was helpful

Daniella Gilo

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